At BikriBazaar.in, we strive to ensure that you are completely satisfied with your purchase. If you are not happy with your product, you may request a return or exchange as per the guidelines below.

1. Mandatory Unboxing Video

To be eligible for a return or exchange, you must provide a clear unboxing video from the moment you open the package. This helps us verify product condition and resolve issues quickly.

2. Return Eligibility

• Return requests must be raised within 48 hours of product delivery.
  

• Products must be in their original condition, unused, and with all original tags and packaging intact.
  

• Returns are accepted only for damaged, defective, or wrong products received.
  

3. Exchange Eligibility

• Exchange requests can be raised within 7 days of product delivery.
  

• The product must be unused, in its original packaging, and accompanied by the purchase invoice.
  

• Exchanges are subject to stock availability.
  

4. Non-Returnable Items

• Products without an unboxing video.
  

• Items damaged due to customer misuse.
  

• Products without original tags or packaging.
  

5. How to Request a Return or Exchange

1. Contact our customer support via email at bikribazaar.in@gmail.com or WhatsApp within the eligible time frame.
   

2. Share the unboxing video and order details.
   

3. Our team will review your request and guide you through the return or exchange process.
   

6. Refund Process

• Once your return is approved and we receive the product, we will initiate the refund to your original payment method within 2-3 business days.